L44 app Privacy Policy — How Your Information Is Kept Safe

At l44 app, your privacy is our top priority. This policy explains in detail what types of information we collect, how it is used, and what measures we take to protect your data. By using the platform, you are considered to have consented to this privacy policy. Any changes to the policy will be updated on this page, and continued use of the platform will be taken as acceptance of the new policy. We always operate transparently and there is nothing hidden when it comes to your information.

1. What Information We Collect

During account registration, your name, mobile number, date of birth, and documents required for identity verification are collected. Payment-related information such as your bKash or Nagad number is securely stored for deposits and withdrawals. While you use the platform, your device type, IP address, browser information, and session logs are automatically recorded. If you contact customer support, those conversations may also be stored for security and quality improvement purposes. Browsing behavior is collected through cookies and similar tracking technologies, which are used to personalize the service.

2. How Your Information Is Used

Collected information is primarily used for account management, identity verification, transaction processing, and ensuring customer service. Information is applied to monitor user activity to prevent fraud and ensure responsible gaming. We may use contact information to inform you about relevant offers and promotions, though you can stop these communications at any time. Analytical data is used to improve platform performance and develop new features. Specific information may also be used to fulfill legal obligations and meet the requirements of regulatory authorities.

3. Who Your Information Is Shared With

Your personal information is not sold or rented to third parties. Necessary information may be shared with selected service providers for payment processing, identity verification, and technical support, but they are subject to strict confidentiality agreements. Disclosure of information may be required in response to judicial orders from law enforcement agencies. Information may be exchanged with relevant authorities for the investigation of fraudulent activity. In the event of any business restructuring, information may be transferred to the new entity, but this policy will remain in effect.

4. Cookies & Tracking

We use session cookies, preference cookies, and analytical cookies that improve the platform experience. Cookies other than essential cookies can be disabled in your browser settings, though this may limit some features. Contact our support team to learn more about cookies. Data collected through third-party analytics tools is kept completely anonymous and is not personally identifiable.

5. Our Data Security Measures

Encryption, firewalls, and access controls are used to protect your information. Only authorized personnel can access the data they need, and they are bound by strict confidentiality obligations. Security measures are regularly reviewed and updated to address the latest threats. However, no internet-based system is completely risk-free, so users are also advised to stay vigilant about their own account security. Not sharing your password with anyone and making a habit of logging out will keep your information even safer.

6. Your Rights

You can request to view the information stored about you at any time. You have the option to apply through support to correct inaccurate information or delete unnecessary data. To unsubscribe from marketing communications, use the opt-out link provided in any message. For any complaints or inquiries regarding your information, contact us at [email protected]. We typically respond to your request within 7 business days.

7. Data Retention Period

Necessary information is retained while your account is active. Even after account closure, certain information may be kept for up to five years for legal and regulatory reasons. Once this period has passed, the information is securely deleted or anonymized. Contact the support team for specific questions about data retention.